Terms of Service

1. Event Information

ASTRYON Festival 2027 is an electronic music festival scheduled to take place on:

Event details, including artists, schedule, venue layout, access rules, ticket categories, partners and other information may be updated from time to time.

2. Tickets and Account Registration

Tickets may be purchased through the official ASTRYON Festival website or through authorized ticketing partners.

Users may be required to create an account in order to purchase, access, manage, transfer or validate tickets. The buyer is responsible for providing accurate and complete information during registration and purchase.

ASTRYON Festival is not responsible for issues caused by incorrect personal data, incorrect email addresses, unauthorized account access or tickets purchased from unofficial sources.

3. Ticket Validity

Each ticket grants access only to the ticket category, date, area and benefits specified at the time of purchase.

Tickets must be presented in a valid digital or printed format at the entrance. ASTRYON Festival reserves the right to refuse access if a ticket is invalid, duplicated, damaged, already used, obtained fraudulently or purchased from an unauthorized source.

4. Refund Policy

Tickets are generally non-refundable, except where required by applicable law or where expressly stated by ASTRYON Festival.

For events scheduled on specific dates, the standard right of withdrawal may not apply under applicable consumer protection rules related to leisure activities with a specific date or period of performance.

Refunds may be considered only in exceptional cases, subject to verification and supporting documents, according to the official refund policy published by ASTRYON Festival.

5. Ticket Transfer

Tickets may be transferable only according to the rules made available by ASTRYON Festival or its authorized ticketing system.

If a ticket holder cannot attend the event, a transfer may be requested through the official channels, subject to verification, approval and any technical or administrative conditions applicable at that time.

ASTRYON Festival may refuse transfers that appear fraudulent, abusive, duplicated or contrary to the event rules.

6. Event Access and Conduct

All participants must comply with the festival access rules, security procedures, age restrictions, venue regulations and instructions given by event staff, security personnel, authorities or emergency services.

ASTRYON Festival reserves the right to refuse entry or remove any participant who:

• behaves aggressively, abusively or dangerously;
• violates event rules;
• attempts to enter with prohibited items;
• presents false, invalid or duplicated tickets;
• affects the safety, comfort or experience of other participants;
• fails to comply with legal or security requirements.

7. Changes to the Event

ASTRYON Festival may modify the event program, artists, timetable, stages, access areas, partners, production elements or other operational details when necessary.

Artist appearances, performance times and stage schedules are subject to change. Such changes do not automatically entitle the ticket holder to a refund, unless required by applicable law.

8. Force Majeure

ASTRYON Festival shall not be liable for delays, changes, restrictions, cancellations or interruptions caused by events beyond its reasonable control, including but not limited to extreme weather, natural disasters, public authority decisions, health or safety measures, war, terrorism, strikes, technical failures, transport disruption or other force majeure events.

9. Website Use

Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, copy protected content, use automated systems without permission or engage in activities that may affect the security or functionality of the website.

ASTRYON Festival may restrict or suspend access to users who violate these Terms.

10. Intellectual Property

All names, logos, trademarks, graphics, visual materials, texts, designs, photos, videos and other content related to ASTRYON Festival are protected by intellectual property rights.

Users may not copy, reproduce, modify, distribute, sell or use ASTRYON Festival materials for commercial purposes without prior written permission.

11. Promotions and Giveaways

Promotions, discounts, giveaways and special offers may be subject to separate rules, availability, eligibility conditions and deadlines.

ASTRYON Festival reserves the right to modify, suspend or cancel promotions in case of technical issues, fraud, abuse or circumstances beyond its control.

12. Privacy and Personal Data

Personal data is processed according to the ASTRYON Festival Privacy Policy. By using our services, creating an account or purchasing tickets, users acknowledge that their personal data may be processed for ticketing, access control, customer support, security, legal compliance, marketing communication and event operations.

13. Limitation of Liability

To the maximum extent permitted by law, ASTRYON Festival shall not be liable for indirect damages, loss of opportunity, travel costs, accommodation costs, personal expenses or losses caused by circumstances outside its reasonable control.

Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.

14. Governing Law

These Terms of Service are governed by the laws of Romania, unless mandatory consumer protection laws provide otherwise.

Any disputes shall be handled according to applicable Romanian and European Union law.

15. Contact

For questions regarding these Terms of Service, tickets, access, partnerships or official information, please contact us through the official ASTRYON Festival communication channels.